Privacy Policy

01Who we are

Aishaplay (“Aishaplay”, “we”, “us”) offers translated clips through our Android app. This policy explains what personal information we handle and why. By using the app you agree to the practices described here.

02What we collect

• Account details — your email address, a password (stored only as a secure hash), and profile details you choose to add.
• Device and session data — device identifiers, device model, Android version, app version and sign-in tokens, used to keep you signed in, limit the number of signed-in devices and protect your account.
• Viewing activity — clips you open, play, download, add to your list or like, and resume points, so we can offer Continue Watching, recommendations and reliable playback.
• Diagnostics — crash reports and performance data collected through Firebase Crashlytics, and a push-notification token so we can send service and new-release notifications.
• Support messages — anything you send us when you ask for help.

03How we use it

• Create and run your account and deliver the clips and downloads you request
• Keep your watch progress, list and history in sync across your devices
• Find and fix crashes, improve playback quality and build new features
• Detect fraud, account sharing beyond device limits and unauthorized access
• Send account and service notices, and optional new-release alerts
• Answer support requests and meet legal obligations

04Sharing

We do not sell your personal information and do not share it for advertising. We share limited data only with:

• Authorities when required by law, court order or a lawful request, or to protect the rights and safety of Aishaplay and its users
• A successor if Aishaplay is merged, acquired or reorganized, under the same protections described here

05Retention and security

We keep account data while your account is active. When data is no longer needed, we delete or anonymize it.

Data is sent over encrypted connections (HTTPS) and stored on access-restricted servers, which may be located in or outside Uganda. No system is perfectly secure, so please keep your password private and sign out of devices you no longer use.

06Your choices and rights

• Update your profile details in the app
• Sign out of one device, or of all devices, from the app
• Turn off notifications in your Android settings
• Uninstall the app to stop all collection from that device
• Ask for a copy of your data, a correction, or deletion of your account and data by emailing [email protected] from your account email. We act on deletion requests within 30 days.

07Children

Aishaplay is not directed at children under 13, and we do not knowingly collect their personal information. Some clips are intended for adults; parents should supervise use on shared devices. If you believe a child has given us data, contact us and we will delete it.

08Changes to this policy

We may update this policy from time to time. The “Last updated” date above changes when we do, and we will tell you in the app or by email about significant changes.

09Contact

Questions or requests about your privacy: [email protected]